Configuring DNS for your Web Hosting (cPanel) domain

To make your site accessible to the web, you'll need to make sure DNS is properly configured.

Configuring DNS for your Web Hosting (cPanel) domain

You've built a site in Web Hosting (cPanel) and are ready to go live. To make your site accessible to the web, you'll need to make sure DNS is properly configured. Usually DNS changes will propagate within a few hours, but it can take up to 48 hours for everything to propagate across the internet.

 Warning: This article covers an advanced technical topic. If the steps are completed incorrectly, it's possible to make unwanted changes to your site. Before making changes, we recommend exporting your DNS or taking a screenshot of your DNS records as a backup. Review the Statement of Support to learn more about support for Wurk products and services.

1: Find your nameservers and where you manage DNS

Before making any change, check your nameservers to make sure you're updating DNS at the correct location. Your nameservers will indicate the hosting company you should use to manage your domain’s DNS

  • Domains registered at Wurk: View your nameservers in your Wurk account.
  • Domains registered elsewhere: Contact your domain registrar for information.

2. Web Hosting (cPanel) DNS

Go to your DNS host and ensure these records are pointed appropriately so your Web Hosting (cPanel) site can be accessible through the web.

Type

Name

Data

A

@

Your Web Hosting (cPanel) IP address

CNAME

www

Your domain name (for example, coolexample.com)

 Note: DNS hosts can vary with their labeling and formatting. We recommend contacting your DNS host if you're unsure how to proceed because their requirements look different from these example records.

3. (Optional) Mail DNS

If you plan to host email at your Web Hosting (cPanel), ensure these records are pointed appropriately at your DNS host.

Type

Name

Data

A

mail

Your Web Hosting (cPanel) IP address 

MX

@

mail.[your domain name] (for example, mail.coolexample.com)

TXT

@

v=spf1 include:secureserver.net -all

TXT

admin

v=spf1 include:secureserver.net -all

CNAME

webmail

Your domain name (for example, coolexample.com)

 Note: The priority determines which record to contact first when multiple MX records exist on the domain. A lower number means more preferred, and the record with the lowest priority will be used first. For single MX record settings, set the priority to 0 (zero). Add an MX record.

3. (Optional) Miscellaneous DNS

Adding these records at your DNS host can be helpful for specific Web Hosting (cPanel) features to work, but are not needed for basic web and email hosting.

Type

Name

Data

A

admin

Your Web Hosting (cPanel) IP address 

CNAME

autoconfig

Your domain name (for example, coolexample.com)

CNAME

autoconfig.admin

Your domain name (for example, coolexample.com)

CNAME

autodiscover

Your domain name (for example, coolexample.com)

CNAME

autodiscover.admin

Your domain name (for example, coolexample.com)

CNAME

cpanel

Your domain name (for example, coolexample.com)

CNAME

ftp

Your domain name (for example, coolexample.com)

CNAME

webdisk

Your domain name (for example, coolexample.com)

CNAME

webdisk.admin

Your domain name (for example, coolexample.com)

CNAME

whm

Your domain name (for example, coolexample.com)

CNAME

www.admin

Your domain name (for example, coolexample.com)

CNAME

_domainconnect

_domainconnect.gd.domaincontrol.com.

 

Type

Service

Protocol

Name

Priority

Weight

Port

Value

SRV

_autodiscover

_tcp

@

0

0

443

cpanelemaildiscovery.cpanel.net

SRV

_autodiscover

_tcp

admin

0

0

443

cpanelemaildiscovery.cpanel.net

4. Remove conflicting DNS

If you have DNS records with identical type and name combinations to your Web Hosting (cPanel), we recommend removing these conflicts. For example:

Type

Name

Data

Action

A

@

Your Web Hosting (cPanel) IP address 

Add this record

A

@

A different IP address

Remove this record

More info

  • What is DNS?
  • Manage DNS records

Need help? Find help in our knowledgebase or simply chat to us .

Wurk and its subsidiaries are registered services provider.