Move a Web Application to my Web Hosting (cPanel) account

If you're using a web application like WordPress or Joomla with your website on another host (or another Wurk account), you can import that app and its data into your Web Hosting (cPanel) plan.

Move a web application to my Web Hosting (cPanel) account

 

If you're using a web application like WordPress or Joomla with your website on another host (or another Wurk account), you can import that app and its data into your Web Hosting (cPanel) plan. You can move an entire website this way.

 Note: Need help? Contact our Wurk Guides for information on our paid content migration service.

Before you import the web app, you'll need a few pieces of information from your previous host:

  • Your FTP or SFTP username and password for the previous host.
  • The file path to your website on the previous host.
  • The IP address for your previous host.

Got all that info? Let's get started!

  1. Go to your Wurk product page.
  2. Under Web Hosting, next to the Web Hosting (cPanel) account you want to use, select Manage.
  3. In the account Dashboard, select cPanel Admin.
  4. In the cPanel home page, select Web Applications, and below My Applications select the application you want to move (for example, WordPress in the screenshot below).
  5. Next to + install this application, select   and then select import existing install.
  6. In the Installatron Import page, below From different account, select Continue.
  7. Complete the Source and Destination sections.

Field

Description

URL

The URL for your site as it is currently. This can be a domain (like http://www.coolexample.com), a subdomain (like http://subdomain.coolexample.com), or a domain and path (like http://www.coolexample.com/wordpress).

Protocol

Select FTP.

Server (IP Address or Hostname)

The IP address for the previous host.

Port

21

Username

The FTP username for the previous host.

Password

The FTP password for the previous host.

Path

The path to your site, from the FTP user's root directory. This field may autofill depending on the web app you're importing.

Domain

From the menu, choose a domain or subdomain from your Web Hosting (cPanel) account. For a subdomain, select the version without the "www".

Directory (optional)

The specific directory and path you want for your website. Leave tis blank for a simple domain URL (like www.coolexample.com). If you want to use an additionalpath (like www.coolexample.com/sitename), then enter that path now.

Database Management

Select Automatically create a new database for the installed application.

  1. Once you've confirmed that the information is correct, select Import.

 Note: Problems at the source host, like timeouts or FTP issues, may cause the import to fail. If you get an Installatron message that the migration was unsuccessful, check the server IP address and your FTP credentials and try again. If you get an Installatron error regarding PHP modules, you may need to enable the PHP modules  that are listed in the error message.

Related steps

  • For more info on web apps, see the Installatron Applications Browser page.

More info

  • Here's how to move this application to a new domain or directory on your Web Hosting (cPanel) account. 

Need help? Find help in our knowledgebase or simply chat to us .

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